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A problem has occurred!
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‎06-19-2020
09:06 AM
A problem has occurred!
A problem has occurred!
The e-mail address does not match an existing user. Please check your e-mail address and try again. If you still need assistance, please click here to access our external support site.
4 Replies
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‎06-19-2020
10:43 AM
Hi @MPipes,
Thank you for posting in the Community!
In Community, one of our members faced a similar issue and the resolution was provided. I recommend reviewing the thread here.
Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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‎06-19-2020
11:11 AM
No luck
already tried all 3 solutions
feedback loop
does not accept
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‎06-19-2020
11:16 AM
The e-mail address does not match an existing user. Please check your e-mail address and try again. If you still need assistance, please click here to access our external support site.
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‎06-19-2020
12:22 PM
Hi @MPipes,
Thank you for posting in the Community!
After following all the troubleshooting steps mentioned in the knowledge base article, if you are still facing the same error, I recommend reaching out to the Unified Talent Applicant Support for assistance by clicking on this direct link.
Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
