We are currently experiencing a known issue that is causing password reset links for applicants to deactivate before they can be used. Our development team is actively working toward a resolution.
Instead of clicking directly on the password reset link, applicants can right-click on the link, then copy and paste it into a new tab. This will allow them to reset their password.
Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.
We are currently experiencing a known issue that is causing password reset links for applicants to deactivate before they can be used. Our development team is actively working toward a resolution.
Instead of clicking directly on the password reset link, applicants can right-click on the link, then copy and paste it into a new tab. This will allow them to reset their password.
Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.
We are currently experiencing a known issue that is causing password reset links for applicants to deactivate before they can be used. Our development team is actively working toward a resolution.
Instead of clicking directly on the password reset link, applicants can right-click on the link, then copy and paste it into a new tab. This will allow them to reset their password.
Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.