Q&A: How soon can we get a training specialist assigned?

[#1]

Summary

PowerSchool offers flexible training options to support product learning, onboarding, and skill development. Training hours can be used to explore product features, enhance user proficiency, and onboard new staff. These hours can be easily requested, purchased, and scheduled through your Customer Success Manager (CSM) or via the Customer Connect portal.

Question

How soon can a school get a training specialist assigned?

Answer

Once PowerSchool receives the signed quote, a project ID is generated for the training team. A training specialist will then promptly reach out to the primary contact listed on the signed quote to begin scheduling and coordination.

To view project details—including project status and assigned Project Manager—follow these steps:

1. Log in to PowerSchool Community
2. Navigate to the Customer Connect tab
3. Select Services

   Note: This section is accessible to Technical Contacts only.

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[#2]

Summary

PowerSchool offers flexible training options to support product learning, onboarding, and skill development. Training hours can be used to explore product features, enhance user proficiency, and onboard new staff. These hours can be easily requested, purchased, and scheduled through your Customer Success Manager (CSM) or via the Customer Connect portal.

Question

How soon can a school get a training specialist assigned?

Answer

Once PowerSchool receives the signed quote, a project ID is generated for the training team. A training specialist will then promptly reach out to the primary contact listed on the signed quote to begin scheduling and coordination.

To view project details—including project status and assigned Project Manager—follow these steps:

1. Log in to PowerSchool Community
2. Navigate to the Customer Connect tab
3. Select Services

   Note: This section is accessible to Technical Contacts only.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

PowerSchool offers flexible training options to support product learning, onboarding, and skill development. Training hours can be used to explore product features, enhance user proficiency, and onboard new staff. These hours can be easily requested, purchased, and scheduled through your Customer Success Manager (CSM) or via the Customer Connect portal.

Question

How soon can a school get a training specialist assigned?

Answer

Once PowerSchool receives the signed quote, a project ID is generated for the training team. A training specialist will then promptly reach out to the primary contact listed on the signed quote to begin scheduling and coordination.

To view project details—including project status and assigned Project Manager—follow these steps:

1. Log in to PowerSchool Community
2. Navigate to the Customer Connect tab
3. Select Services

   Note: This section is accessible to Technical Contacts only.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.