SchoolMessenger SMS Text

[ehoisington]

When sending a SchoolMessenger SMS Text, will the message go to ALL who Opt-In? So, if a school sends a message about an event specific to that school, all who receive SMS Text will receive the message even if they do not have students at that school OR if a group of recipients is selected, will just those recipients receive the text?

[KritiS]

Hi @ehoisington 

The messages will be sent to any contacts on the list who have opted in for SMS messaging, provided that the broadcast type is enabled for that field. For instance, if a general broadcast is configured to send only to SMS 1, but the number is listed under SMS 2, it won’t be included.

If a school sends an event-specific SMS, all opted-in recipients will get the message, even if you don’t have students at that school will depends on how the list is built. Lists can be created using various types of data, but they are also subject to the data restrictions of a user account.

For example, if a user is restricted to a specific school, even if they send a broadcast to everyone they have access to, it will only be sent to students or contacts at that school. They won't be able to send broadcasts to contacts outside of that school.

Please let us know in case of any further queries.