Missing drop down list in the form

Highlighted
New Member

Missing drop down list in the form

There is no drop down list in the "Relationship to Student" field for contact 1 in the Contacts section of the form when registering.  Therefore, I am unable to "Submit" my form due to the error: "YOU HAVE NOT COMPLETED ALL REQUIRED FIELDS AND MET ALL FORMAT REQUIREMENTS.  IN ORDER TO PROCEED, YOU MUST:Review your form, select each field marked Required or Invalid Format, and complete or correct your information."

 

However, there is nothing I can do to resolve this because I can not fill in the "Relationship to Student" due to an error in the form itself.  

1 Reply
Highlighted
Community Moderator
Community Moderator

Re: Missing drop down list in the form

Hello @sfeher , thank you for participating in PowerSchool Community!

 

It sounds like the field you are having trouble with is a Read-Only field, which is intended to be pre-populated from your school district's database. If this field is empty, I would suggest contacting your school district directly so that they can update their record for your student.

 

Please let me know if you have any further questions!