Can not submit

Jennwells33
Rookie

Re: Can not submit

Is there a trick to getting this form to submit? I have reviewed this multiple times to make sure all info is correct and i still can not submit. I am at a loss

Community Moderator jamiem7
Community Moderator

Re: Can not submit

Thank you for reaching out in the Community!

I recommend ensuring all fields and checkboxes are completed before submitting the registration form.  Fields that are commonly overlooked on the registration form are adding a phone number and the phone number type such as home, work, cell, as well as the checkbox under the parent contact in which the student resides.



Jamie H.
PowerSchool Community Moderator
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nullmodel
Padawan

Re: Can not submit

Just spent an hour trying to get the form to submit.  Been over all the sections multiple times.

Checked all email addresses and phone numbers.  Final review page does *not* highlight the

submit button

nullmodel
Padawan

Re: Can not submit

There is nothing on the Review and Submit page that indicates anything is wrong.

The submit button is not active.

Community Moderator SamuelN
Community Moderator

Re: Can not submit

Hello @nullmodel, I recommend ensuring all fields and checkboxes are completed before submitting the registration form.  Fields that are commonly overlooked on the registration form are adding a phone number and the phone number type such as home, work, cell, as well as the checkbox under the parent contact in which the student resides. I also recommend reviewing the setup of priority for contacts listed within the registration form.

 

Please let me know if you have any questions!

Community Moderator SamuelN
Community Moderator

Re: Can not submit

Hello @nullmodel , thank you for participating in PowerSchool Community!

 

It sounds like there is still a missing field on your form! If you need assistance locating this field, I would suggest reaching out to our Support team, who will be able to assist you further. You can start a Live Chat session with our Support team here.

Jennwells33
Rookie

Re: Can not submit

Hi, I have gone over this form with a fine tooth comb, and even asked our school to review and they arent sure why I can not submit. I am at a loss. At this point i wold rather fill out the paper version

Highlighted
Community Moderator SamuelN
Community Moderator

Re: Can not submit

Hello @Jennwells33 , thank you for participating in PowerSchool Community!

 

A commonly overlooked issue that may be preventing you from submitting your form is the Other Parent/Guardian section of the form. Frequently, this section can be triggered by your answers to previous questions on that page, making several fields in that section required. I would suggest reviewing that page to make sure that all information is correct; if you are still unable to submit the form, I would suggest contacting your school district offices for specific directions on how to complete the form successfully.

 

Please let me know if you have any further questions!

nullmodel
Padawan

Re: Can not submit

I don't know if this really was the problem, but what solved my submit issue was to go back to the 'Emergency Contacts' section and enter: 1. mother, 2. father, 3. third contact

 

Before I had three 'other' contacts listed and no mention of parents.

 

Plus, I don't know if that entry triggered something else, but then new questions appeared

in the 'Student Residency Questionnaire/Affidavit' section about who the student lived

with and how long we have had residence in Santa Cruz.  Maybe this was something that

was fixed from yesterday, I don't know.