Chat Support for PowerSchool Enrollment Family Users

 We are happy to announce that starting on Friday, February 8, 2019, PowerSchool will offer a new support option for our Enrollment family users: Chat Support!


With the addition of Chat Support, our Enrollment family users will have another path to connect with our support team to get help on any issues they may be experiencing.


Chat Support will be available for you through our PowerSchool Community at If you have not yet joined our Community, we recommend navigating to this site to get started.


If you are new to PowerSchool Community, register for an account by going to

  • Click on Sign In and then New User? Register Here.
  • Complete the form to register and an email will be sent to you.
  • Be sure to respond to that email to verify your account to participate in our Community.

While membership has its privileges, like the ability to post in our forums, you don't have to be a member to chat with our Support team.


For more information, please visit our resources under Getting Started.


I am trying to get Enrollment notifications sent to a staff member that needs to know when a new student enrolls.  She has an Admin Account in PowerSchool Enrollment and cannot get the notification emails from two of our schools when New students enroll.

Unable to submit information like proof of residency , shot records etc

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Last update:
‎05-10-2019 07:13 AM
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