Unable to submit registration

MsAR28
Padawan

Unable to submit registration

New Member,

 

I am unable to submit registration for my son. I get to the end and system keeps asking me to edit and I do but still cannot submit. I have done this 5 times. Please advise.

 

 

29 Replies
Amykfcook
Journeyman

No, still not working for me (no asthma). I went through your other suggestions to other people as well and none of those worked for me either. Any other suggestions? 

jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for reaching out in the Community!

 

I'm sorry you are continuing to experience difficulty submitting your child's registration form.  I recommend reaching out to PowerSchool Enrollment Support to review your child's registration form to determine the steps that are needed to submit the registration form successfully.

A case can be created with Enrollment Support by selecting Contact Support at the top of any page in the Community and choosing Contact Support within the Enrollment product section. You can also create a case with Enrollment Support using this direct link.


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Amykfcook
Journeyman

I reached out to the Help desk and they simply told me that it is a District problem and I basically just have to wait until they figure it out. *shrug*  

Amykfcook
Journeyman

They just fixed our forms so we are able to submit them now 😄 Thank you to everyone for trying to help

MsAR28
Padawan

GM,

 

I reached out to the school and I was finally able to submit the registration form yesterday. Have a great day.

 

Ms A

 

DAWNJANINE
Padawan

Finally got it to work

MsAR28
Padawan

GM,

 

I was finally able to submit my son's registration yesterday. Thanks for your support. Have a great day.

 

 

Ms. A

Bryce_Zander13
Trainee

I am having the same issues it says "Review your form below, click on each field marked "Required" or "Invalid Format", and complete or correct your information." even though I have checked all day and have found nothing. I am auditioning for ASFA if that helps! I have reviewed all replies through this discussion and others and none have helped so far. Please I need some asistance

ElstonS
Senior

Hey @Bryce_Zander13

 

Thank you for reaching out for assistance on the PowerSchool Community! 

 

I am sorry you are having difficulties submitting the enrollment form to your school district. School districts require some fields to be completed to submit Enrollment forms. If you are attempting to complete a required field, but the field remains greyed-out, this means that the field is a Read-Only field. These fields are intended to be completed with information from your school district’s database, and thus are not able to be changed.

 

I have provided an article that should help walk you through the process of completing a required field and submitting your form. You can access this article through this direct link.

 

If you are still unable to submit the registration form, I suggest reaching out to your school district's registration department who will be able to assist you in submitting the form. 

 

Please feel free to reach out to us if you have any follow up questions.



Elston S.
PowerSchool Community Moderator
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