Submitting form

[CordoC]

I really wish the program would highlight the "errors" on the form! I have reviewed the form at least 10 times, have had two other people review it with me...I do not see any errors, yet the "submit" button is grayed out, inhibiting me to submit the registration form. Is there an easier way to see what "errors" I am missing?

Thanks,

Celina 

[Bellamom2003]

I had trouble submitting too. The problem I had was the computer would not accept any information my computer automatically filled out. I had to tab and put everything in myself and could not used automatically entered data. I normally love when my computer does things automatically but not at that time.

[SamuelN]

Hello @Bellamom2003 , thank you for your post!

PS Enrollment forms do not allow information to be auto-filled from your web browser. You should be able to complete the fields on the form manually.

If you need further assistance, please feel free to reach out to our Support team via Live Assist here: https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration 

[danibush0]

I filled in all catagories myself and my submit tab is still greyed out. I clicked on this link and the page is unavailable... Please help me submit my registration form. It mentions I am able to bring in a copy of all necessary paperwork needed into the office. I did upload a few things however. Is this the problem?? Please help as the new school year is starting soon. Thanks

[suzieb87]

Im having the same issue. I also keep trying to click the link provided and it just keeps erroring out. please help D;

[SamuelN]

Hello @danibush0 and @suzieb87 , thank you for participating in PowerSchool Community!

If you would like assistance with completing your form, we would suggest reaching out to our Support team via Live Assist! Our Support team is able to see what errors are preventing your form from being submitted, and will be able to provide you with instructions on how fix them. You can contact our Support team via the link below: : https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration 

[danibush0]

This link is also erroring. This is becoming rather frustrating....

[SamuelN]

Hello @danibush0 , thank you for your reply. Please follow the following link to open a case with our support team: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

Alternatively, you can click the "Contact Support" tab at the top of this page, select the "Registration" product from the product list, and open a case that way.

[GregandMyra]

I also am having trouble with submitting the application. I've reviewed the application a dozen times now unsure what the issue is.  I also clicked on the help link that was a response by the technician but link showed "no page"

thanks

---

@SamuelN wrote:

Hello @danibush0 and @suzieb87 , thank you for participating in PowerSchool Community!

If you would like assistance with completing your form, we would suggest reaching out to our Support team via Live Assist! Our Support team is able to see what errors are preventing your form from being submitted, and will be able to provide you with instructions on how fix them. You can contact our Support team via the link below: : https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration 

---

[SamuelN]

Hello @GregandMyra , thank you for your reply!

Please follow the link below to open a case with our Support team: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

[danibush0]

Thank you! I joined the Live Chat and got it sorted out. 🙂

[GregandMyra]

I am still have trouble submitting this application

[lashonda713]

The link you posted does not work.

[SamuelN]

Hello @GregandMyra and @lashonda713 , thank you for participating in PowerSchool Community.

Please follow the link below to start a Live Assist session with one of our Support team members. They will be able to provide you with instructions on how to submit your form.

https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

[GregandMyra]

Thank you! The Support Team was able to help submit the application.

Thanks

greg

[SamuelN]

Hello @CordoC , thank you for posting in PowerSchool Community!

If you would like assistance with completing your form, we would suggest reaching out to our Support team via Live Assist! Our Support team is able to see what errors are preventing your form from being submitted, and will be able to provide you with instructions on how fix them. You can contact our Support team via the link below: : https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

[lschultz]

I am having the same problem. I've double checked everything and the only thing I've noticed is my son's birthday. His is April. But the computer has it in as 4/15 instead of 04/15 but it won't let me edit it. Not really sure what to do from here.

[SamuelN]

Hello @lschultz , thank you for participating in PowerSchool Community!

Fields that are unable to be edited have been set that way by your school district. If you need to change information in a read-only field, we would suggest reaching out to your school district for further assistance.

If you need further assistance with submitting your form, we would suggest contacting our Support team via Live Assist here: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

[AnwarR]

I'm having the same issue as everyone else. Can they simply just work out the registration glitch? 

[SamuelN]

Hello @AnwarR , thank you for reaching out to us!

We have not yet received reports of a glitch affecting our users. It is more likely that there are still required fields missing from your form, which are preventing you from submitting it. I would suggest reaching out to our Support team via Live Assist, who will be able to inform you of which fields you still need to complete. You can start a live chat here: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat

[AnwarR]

I've gone through it eight times. I searched for "required" and "invalid format" and everything his been filled it. Please consider having an enrollment system that highlights missing information to eliminate the guesswork and avoid the user having to take more steps.