Submitt Button not active even after correct entries

tahniyathshahed
Journeyman

Submitt Button not active even after correct entries

Hello All

I am experiencing similar problem, the submit button is not active even after all the entries are correct and complete. Can someone please help

 

Thanks

11 Replies
SamuelN
Community Moderator
Community Moderator

Hello @tahniyathshahed , thank you for participating in PowerSchool Community!

 

It sounds like there may still be a missing required field or invalidly entered field on your form which is preventing you from submitting it. If you are still experiencing this issue, I would suggest reviewing your form thoroughly to ensure that all required fields have been completed.

 

Please let me know if you have any further questions!

kellykennie
Trainee

I am having the same problem. All of the required information is filled in and correct and the submit button is shadowed so I cannot submit it.
PS_AM1
Veteran

Hi @kellykennie,


Thank you for posting in the Community!  It appears there is a field under the parent 2 that is not completed.  The field is asking if the parent lives with the child.  I hope this information helps.

 

If you need anything else, please let us know and we will be happy to help!



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
kellykennie
Trainee

That information is filled out. I just went through it again.
jamiem7
Lead Community Moderator
Lead Community Moderator

@kellykennie 

 

I recommend confirming all of the checkboxes are completed as well.  If the lives with field within the parent 2 section was incomplete, I recommend checking all of the information within the parent 2 section.  For example, does the student receive mail at the parent 2 address.


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kellykennie
Trainee

There is nothing incomplete. I have no options for parent two except lives with and okay to pick up. I have completed every single field on my end. I am missing nothing. Nothing is highlighted as incomplete or red for required. All information on my end is completely filled out. The submit box is still shadowed and unable to click.
jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for your response!

If you are continuing to experience difficulties submitting the registration form, I recommend reaching out to PowerSchool Enrollment Support to review your registration form and assist with the submission.  You can contact PowerSchool Enrollment Support using this direct link.


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Rubyruiz
Padawan

All required fields are filled and looked over format numbers.
Rubyruiz
Padawan

All required fields are filled and looked over format numbers. Emergency filled in accurate and still nothing
Rubyruiz
Padawan

I'm so frustrated iv spent two days going over and over this program and still I cant even get one of my children registered. I just want the paper Doc and get this over with.
jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for your post in the Community! @Rubyruiz 

 

I will be happy to assist with any difficulties you are experiencing submitting your registration form.  Are you receiving an error message on a particular page in the registration form?


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