I'm new to power school the confidential ID, nor the password the school gave me isn't working i enter the information and the bubble pops up saying: "( childs name) has not been added to your account. Valid student information must be entered" what am I supposed to do, help please! The school says it has given me all the information and to keep trying
Hello @lydiarashall , thank you for participating in PowerSchool Community!
The PowerSchool Parent Portal is directly managed by each school district. You will need to work with your school district to resolve this issue.
Please let me know if you have any further questions!
Hi I am trying to get access to my stepdaughters that go to Antelope Valley Union High School New Vista Middle School in Lancaster, Ca. Unfornately my daughters had forgot their access id and access password to their power school. I want to know is there any way that I can get access to this information I am also creating a powerschool portal too but i need access to that information and i have tried to reach out to the school but no one is answering, Can you tell me how else i could get this information.
Hi @lani90,
The PowerSchool Parent Portal and Student login information are directly controlled by the school and school district administrators. Only the school and school district have access to and can share this information with parents and students.
I recommend reaching out to the school district to acquire information on your student's access credentials. If you have reached out to the school district I request your patience at this time.
Hi @mjmclean10,
I am happy to assist you, would you please provide more information to help you?
You can refer to this article: Troubleshoot-Adding-Students to know the steps of entering your district's Access ID and adding your student.