Received An Unexpected Problem Has Occurred


Received An Unexpected Problem Has Occurred

I am trying to complete the registration for returning students, once completed all the required the fields on the "Health and Emergency" page, then hit the "Next" and this error occurred:


"An Unexpected Problem Has Occured". If you go back and strt where you left off, and enter all the info, the same thing happen again.


Frustrating, I did it 5x for 1 student to no avail......


Either fix the issue or please advise of work around.

Thank you.

1 Reply
Community Moderator
Community Moderator

Hello @Masanna , thank you for paritcipating in PowerSchool Community!


Typically, the "Unexpected Problem" error message can be resolved by clearing your browsing history, cache, and cookies, or switching to a different web browser. If this does not resolve the issue, it is likely that it is caused by an issue on the back end of the form. In this case, I would suggest reaching out to your school district directly to report the issue.


Please let me know if you have any further questions!