Object Reference Error Message


Object Reference Error Message

The first time I opened up my child's registration, the Introduction page had this error message. So I got out of the site and back in and was able to enter her Name info and then this popped up again. I've gone in and out several times since and used different browsers and still, I get this message and can't even see her name content anymore. Please help!


The following error occurred in the ActionFormService.GetActionFormContent: System.NullReferenceException: Object reference not set to an instance of an object. at Infosnap.Secure.FamilyPortal.Common.Services.FormTemplateService.GetDataEntryFormTemplate(PublishedAction publishedAction, Form form, String culture) at Infosnap.Secure.FamilyPortal.Common.Services.FormTemplateService.RenderDataEntryFormTemplatePage(ActionSession session, Int32 pageNumber, Boolean useRelativeUrl) at Infosnap.Secure.FamilyPortal.Controllers.Services.ActionFormsService.GetActionFormContent(Int32 publishedActionId, String culture, Int32 page)

1 Reply

Hi @kaycee24


I am sorry you are experiencing issues accessing the Enrollment form. One of our Community members faced a similar issue and the resolution was provided within this thread. I recommend reviewing the resolution provided. 

Elston S.
PowerSchool Community Moderator
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