Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Arisel

Not receiving verification email.

Arisel
Journeyman
‎08-26-2020 04:57 PM
‎08-26-2020 04:57 PM

Not receiving verification email.

Everytime I login to the account it says: 

"PowerSchool account email has not been verified. Click here to resend a new account verification email."

I clicked couple of times to resend the email, and nothing. 

 

Is this happening to other people?
Does anyone knows how to fix this?

 

Thanks in advance for the help. 

 

 

1 Reply
MuskanS
Prodigy
‎08-27-2020 02:06 AM
‎08-27-2020 02:06 AM

Hi! @Arisel,

 

With PowerSchool 20.4.2, a verification link is now sent via email when a new account is created.  If you are not receiving a verification email, this is due to the customizations enabled by the district.   We recommend reaching out to your school district to report this issue.  The School or District Administrators can work with PowerSchool Support to assist you further.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
Related Discussions & Articles