New Registration option for Kindergarten not available- only showing a virtual school credit option

[Tbrooks4]

I am a new student parent seeking help with this PowerSchool set up. I originally started completing my daughter's enrollment back on 06/26 when registration opened, but registration quickly closed the very next day 06/27. It has opened back up for Katy ISD today 07/26, and now my daughter's information is completely gone. It's like I never started enrolling her. But- Powerschool has my daughter listed as a student. I never completed my enrollment for her.

This is beyond frustrating since I was already in the homestretch of finishing. Is anyone else having this issue in any way in PowerSchool where the grade choice is not available???

[CindyOp]

Hi @Tbrooks4 

The PowerSchool Community is a great resource if you have any issues completing fields within the enrollment form. Each district, however, has a different registration process and can provide the best steps to follow when enrolling students.  

  

I suggest you contact the district directly to inquire about this. They would surely be able to update the records and fix the error. 

  

You can check out the FAQs related to the enrollment process here.