Need to edit (PER SCHOOL INSTRUCTIONS)

[ohdangitsjenni]

I was contacted by the school saying I needed to resubmit some information. When I called the school district, I was told to log in, edit my registration, and resubmit. I have seen other posts on here where your team has said that we need to call the school, have them delete the documents, then have to resubmit. If this was the case, why would the school district tell me to log in and edit on my own? I am getting frustrated with the contradicting information from both sides as school starts next week and supposedly my kid isn't completely registered because I can't go in and edit.

[jamiem7]

Thank you for reaching out in the PowerSchool Community!

If you are experiencing difficulties making changes to your child's registration form by contacting the school, I recommend reaching out to our Enrollment Support Team.  The Enrollment Support Team should provide immediate assistance.  You can contact the Enrollment Support Team through our Live Chat feature or by creating a case in the Enrollment Case Portal.