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beeutiful50
Recruit

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It keeps telling me I can’t login with my login info. My son is at new school this year but I can’t find school code and they told me I wouldn’t have to change my login


3 Replies
PS_AM1
Veteran

Hi @beeutiful50,

 

Thank you for reaching out for assistance through the Community!  I understand your student is new to the school that you are attempting to enroll him in but is he in the same school district as last year?  Also, are you receiving an error message when attempting to log in?



Angelam7
PowerSchool Community Moderator

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
beeutiful50
Recruit

I’m not sure it’s the same district but it’s in the same county-just a different school. I have the old code but now I’m locked out
PS_AM1
Veteran

@beeutiful50,

 

Thank you for the information!  To confirm, the code you are referring to is the snap code?  If so, the snap code changes every year and you should have received a new one for the 19-20 school year to complete the enrollment forms.  If you have not received a new snap code, please contact the district administration office or the school to obtain the snap code to complete the enrollment.  If you have any other questions or need additional assistance, please do not hesitate to let me know.  

 

 



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!