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[beeutiful50]

It keeps telling me I can’t login with my login info. My son is at new school this year but I can’t find school code and they told me I wouldn’t have to change my login

[PS_AM1]

Hi @beeutiful50,

Thank you for reaching out for assistance through the Community!  I understand your student is new to the school that you are attempting to enroll him in but is he in the same school district as last year?  Also, are you receiving an error message when attempting to log in?

[beeutiful50]

I’m not sure it’s the same district but it’s in the same county-just a different school. I have the old code but now I’m locked out

[PS_AM1]

@beeutiful50,

Thank you for the information!  To confirm, the code you are referring to is the snap code?  If so, the snap code changes every year and you should have received a new one for the 19-20 school year to complete the enrollment forms.  If you have not received a new snap code, please contact the district administration office or the school to obtain the snap code to complete the enrollment.  If you have any other questions or need additional assistance, please do not hesitate to let me know.