Me too! Did you ever figure it out?
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If you receive a message stating "Record On Hold", this means that a hold has been placed on your form and will need to be removed before you can access it.
While it is recommended that you reach out to your school to request the hold is removed, there are a couple of troubleshooting steps that you can try before contacting your school. This article should walk through common troubleshooting steps if you are receiving a message "Record On Hold" when attempting to access your child's registration form.