Help

I am not a parent and I get emails about some kid

notaparent
New Member

I am not a parent and I get emails about some kid

Hi, 

 

This is the third time someone in the Horry County School system has used my email address as their parent's email address. I have no children and live one thousand miles away. 

 

I've contacted the school, and spoken to the PowerSchool support at some point, but nothing has worked. 

 

How do I remove my email address from this system? 

 

Help, pls. 

1 Reply
ElstonS
Senior

Hi @notaparent

 

I am sorry for the inconvenience caused by the same. While PowerSchool does not have access to accounts and databases, these are managed by the school district. I recommend reaching out to the Enrollment administrator of the school district and they should be able to assist you in removing your email address from the system. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!