Hi @Bvrocky
You would need to verify if you are using the correct Snapcode associated with your enrollment account. You can refer to this article: Snapcode-Associated-with-a-Different-Family-Account for more information.
If you still get the same error, please reach out to the district directly and ask them to resend the correct Snapcode link.
Jyotishka B.
Community Moderator
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