The one VERY frustrating thing about infosnap is the fact in a divorced situation that is High Conflict there are no safeguards to help parents protect their information or provide it to the school through registration. I have been dealing with this for over 8 years and so far there is not one person that can help me. I know I cannot be the only parent dealing with this. I have been blocked by my ex to add my information to Infosnap all because it is under his email address. Last year my contact information was completely removed and I sat down with the school registrar for over 30 minutes trying to get my information added to my kids' profiles. I thought I had accomplished that, but later found out, when I was needing to be contacted for a behavioral issue at school, that everything had been removed. My suggestion is to have individual logins to be able to be merged into a child's infosnap profile. We are able to have seperate logins to review powerschool information why are we not able to have it for infosnap when a parent's contact information should be able to be added and kept on file so that one parent does not control, manipulate, or dictate what happens with a child's emergency contact information? The result of the current set up is that I do not get any correspondance from the schools or school district unless I go in at the beginning of EACH year and speak to the school, each teacher and contact the school district to add my information. As a parent I hope you can see where I am coming from. I don't think you would be too happy to be a parent and not be able to be contacted and keep up with the communication all because only one person has control over imputing information into a database.
PLEASE RESOLVE THIS! There has to be a way. I would love to have someone reach out to me to give information on how this is being addressed and what I can do as a parent to stay involved in my children's eductaion.
Thank you!
