Family Members

[mculbreth]

When I click on the family member part of the enrollment process, it shows 3 children that are not mine. How can I delete these 3 children?

[SamuelN]

Hi @mculbreth , thank you for your question!

To remove family members from your PS Enrollment account, click your initials in the top right corner and select "My Account" from the dropdown. The "My Account" page is where you can customize the information pertaining to your account. If you scroll down and click the "Delete" button next to the students you do not want to appear, this will remove those family member profiles from your account.

If you need any further assistance, please reach out to our support team via Live online chat here: https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration

[ragugenus]

Hi,

    I have created the community profile today, but a family member with incorrect DOB is added. So i like to remove the family member.

   As suggested in this posted, I don't see "delete" button in the "My Accounts -> Family Members" page. Can you check the website & let me know how to delete a family member.

thanks.

[MuskanS]

Hi! @ragugenus,

The district should be able to delete the student from the Enrollment account.  I would suggest reaching out to the school district in order to review and discuss the access level you have associated with the parent portal.  The school should be able to provide further insight into your access level and assist in making any necessary adjustments.