PowerSchool Enrollment forms can receive any file type in the document upload fields. However, only one file can be uploaded per document field and the filesize of the document should not exceed 2.5MB. Files over 2.5MB are usually too large to upload.
If you are experiencing difficulties uploading files less than 2.5mb, I recommend clearing the cache within the browser. I have provided an article here that guides you through the process of clearing the browser history, cache, and cookies based on the internet browser you are using.
If clearing the cache doesn't resolve the issue, would you please provide the following information?
This did not help!
I truly believe there is a glitch in the form. Because, as the original poster commented, all of the other documents upload just fine.
I am sorry you are facing issues submitting the Enrollment form to school. Setting up priorities to emergency contacts, and the student's medication details are some of the commonly overlooked fields within the form.
I have attached an article here that will walk you through the process of setting up priorities for emergency contacts. I suggest reviewing this before submitting the form.