Can not Submit Enrollment

angfontana
Rookie

Can not Submit Enrollment

 
7 Replies
jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for your post in the Community!

Would you please provide details of any issue you are experiencing submitting a registration form so we are able to further assist?

ArmchairAstronaut
Journeyman

Everything is entered correctly and the final review and submit page still gives this error (with greyed out submit button at bottom of page):

 

YOU HAVE NOT COMPLETED ALL REQUIRED FIELDS AND MET ALL FORMAT REQUIREMENTS.  IN ORDER TO PROCEED, YOU MUST:

Review your form below, click on each field marked "Required" or "Invalid Format", and complete or correct your information.

 

No errors or invalid formats are indicated. I've been through and checked, retyped, logged out, etc. Nothing works.

PS_AM1
Veteran

Hi @ArmchairAstronaut,

 

Thank you for reaching out for assistance through the Community!  I recommend checking parent number 2 to ensure all fields are completed.  It appears there is a required field that is incomplete.  If you continue to experience issues, please let me know.



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
ArmchairAstronaut
Journeyman

All the required fields are filled in. Your form is broken. I've spent nearly 3 hours on this, re-entering all the information into the fields, posting in this forum for help, chatting with customer service and calling the school district.

jamiem7
Lead Community Moderator
Lead Community Moderator

I see your school was able to assist in submitting the registration form.  You can view your registration forms within the Enrollment site.  This article should walk through the process of viewing submitted forms.

nullmodel
Padawan

There only so many hours in a day.  The form is not functioning correctly.  There are no fields highlighted

in red or with warnings that indicate any problems.  Can I print this thing out and mail it in ?

SamuelN
Community Moderator
Community Moderator

Hello @nullmodel, I recommend ensuring all fields and checkboxes are completed before submitting the registration form.  Fields that are commonly overlooked on the registration form are adding a phone number and the phone number type such as home, work, cell, as well as the checkbox under the parent contact in which the student resides. I also recommend reviewing the setup of priority for contacts listed within the registration form.

 

Please let me know if you have any questions!