Attachments Not Uploading/Showing

[jessiepasson]

I am trying to complete my child's registration and every time I try to upload the necessary attachments for residency veryfication it shows that it is uploading but it never actually uploads. My only options are "cancel" or "upload". I have tried logging in/out but that isn't helping. Is there an ability to email those attachments to someone? It is driver's license, electric bill and mortgage for residency.

Thank you!

[JDelgado]

I was having a similar experience and then reduced the file size and it was accepted. Tricky because there is no clear instruction that says files uploaded must be under a certain file size. 

[jessiepasson]

Oh thanks, I may try that.  You are right, nothing indicates a certain size needed or if the file was too large. Thanks!