Troubleshoot: Cannot Access the Form on a Mobile/Tablet Device

Issue

  • I am trying to complete my form on my phone and am having trouble.
  • I am trying to complete my form on my tablet and am having trouble.

 

Solution

  • Enrollment forms are optimized for all mobile devices. The best user experience may be had from a laptop or desktop computer.
  • If you have access to a computer, often accessing the form from the computer will solve your problem.

 

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  • For other questions, not directly related to this article, please post a question in the product-specific forum

 

Version history
Last update:
‎05-27-2022 11:56 AM
Updated by:
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