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fsucces

schoology restricted

fsucces
Recruit
‎09-19-2022 06:40 AM
‎09-19-2022 06:40 AM

schoology restricted

When students click on a assignment in Schoology the Teacher has created, they immediately get a *schoology* restricted error. Only one Teacher has this issue. It appears to be a setting issue but cannot figure it out.

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3 Replies
Reshma
Community Support Expert
Community Support Expert
‎09-19-2022 07:21 AM
‎09-19-2022 07:21 AM

Hi!

 

What is the error that they are receiving when clicking on the assignment?



Reshma
PowerSchool Community Support Expert

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fsucces
Recruit
‎09-19-2022 08:38 AM
In response to Reshma
‎09-19-2022 08:38 AM

This is on the iPads. When it goes to Safari to open an assignment that was clicked on, it says...

You cannot browse this page at "schoolname.schoology.com" because it is restricted.

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Reshma
Community Support Expert
Community Support Expert
‎09-27-2022 11:36 AM
In response to fsucces
‎09-27-2022 11:36 AM

Hi @fsucces,

 

We have had reports of similar issues before.  Can you try turning off these options on the browser and see if this resolves the issue?

 

1. Prevent cross-site tracking

2. Block third-party cookies

 

You would also want to make sure iOS and Schoology app is up to date.



Reshma
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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