password reset

[Redfrozti]

I never received a reset email

[SowmyaN · Accepted solution]

Hi @Redfrozti 

Thank you for reaching out for assistance through PowerSchool Community!

To assist further, would you please let us know the name of the PowerSchool Product you are using to reset the password? 

[Redfrozti]

resposive Ed

[SowmyaN]

Hi @Redfrozti 

Would you mind sharing the link in which you are trying to reset password or it would be great if you could share a screenshot the page in which you are trying to reset the password? 

[matthewpaullyons]

I am having the same issue.  My school district sent the following link to use when doing a password reset: https://ps-bg.noacsc.org/public/

When I follow the instructions to reset the password I am unable to.  I can, and did reset the password when logging in to check on my sons work.  My daughter shows up, but the information has not been updated.  It seems like these are two separate accounts that are not playing well with each other.

Thank you.

Matt Lyons

[BishalG]

Hi @matthewpaullyons,

Thank you for providing the link.

The link is for the school or district's PowerSchool SIS Parent Portal. 

We recommend reaching out to the school or district to seek help with password reset and merging multiple accounts.  Only the school or district has access to the Parent Portal.  For security reasons, PowerSchool is unable to view your Parent Portal account settings.

[dlcrawford-maxwell]

I have clicked the forgot password link. I have no received the reset password link. I have checked my inbox and spam.

[BishalG]

Hi @dlcrawford-maxwell,

I am happy to assist, would you please confirm the PowerSchool product that you are using?  The product name will be along the lines of PowerSchool Enrollment, PowerSchool SIS, PowerSchool Unified Classrooms, etc.

[dlcrawford-maxwell]

Powerschool SIS

[ParitoshT]

Hi @dlcrawford-maxwell,

I recommend working with your school district administrators who should be able to review your email setup with you and can help you find the solution to this.

ParitoshT

Community Moderator

[Kmendive1966]

trying to reset password to talented

it will not let me reset

[BishalG]

Hi @Kmendive1966,

It would be greatly appreciated if you could help me with the error message that you are receiving when trying to reset your password.

[Emily05]

Please help as I am having same dilemma. Were you able to reset your password? Lori T

[JyotishkaB]

Hi @Emily05

For us to assist you further, would you please confirm the PowerSchool product that you are trying to log into?  

[Emily05]

I am using PowerSchool primarily for my attendance daily. I can't log on and need to reset my password.

[JyotishkaB]

Hi @Emily05

Since your Unified Classroom account is set up and managed at the district end, you would need to reach out to your district and they should be able to review the setup and assist you to reset the password.

[avanmia23]

Can someone help me reset my password?

[ParitoshT]

Hi @avanmia23,

Please let me know the name of the PowerSchool Product like PowerSchool Mobile or InfoSnap/Enrollment for which you are trying to reset your password.

ParitoshT

Community Moderator