Help

Viewing Applicants in ATS

rshuler1
Trainee

Viewing Applicants in ATS

I have an employee who can't view the applicants for her department. 

Her account has been set to interview committee member and the department selected. 

I updated these changes and had her to refresh her computer and she can't view the applicants. 

Her main page has no headings at all. 

What steps are needed to fix this? 

Thanks 

1 Reply
kpham
PowerSchool Team
PowerSchool Team

Hello @rshuler1 

Sounds like there's a possible user group or permission issue with that particular user.

Would you mind sending us an email to askpa@peopleadmin.com with some links to your user profile and any screenshots of what is occurring?
Our support team will be happy to help!

 

Thanks,

Kris