We are unable to login to PowerschoolSIS. We tried resetting the password multiple times but it is not working. And even by creating a new account.
We are getting the following message - 'You are unable to access your account at this time. Please contact your school directly for assistance.'
Even the school district office is not aware of this issue. Can someone look into this ASAP?
Username - Prithvi14062013
Hello @Prithvi14062013,
Thank you for reaching out in the PowerSchool Community! Can you please provide us with the name of your school/district? This way we can take a closer look into this issue. Thank you!
School district is Licking Heights South Elementary (Licking Heights Local School District - District code - ZJPR)
Hello @Prithvi14062013,
Thank you for providing us with this information. In this case, you would need to continue to work with your district office/school administrators to determine the root cause of the issue. They can submit a case to the PowerSchool Support Team for further investigation.
Thank you so much. The school district was able to help in entering the details to powerschool by themselves. Appreciate your response. Have a great rest of the week 🙂
Hello @Prithvi14062013,
Thank you for the update. We are happy to hear the issue has been resolved. Please feel free to reach out again if you need further assistance. We will be happy to help!