Unable to Launch Chat Support

NewellR
Journeyman

Unable to Launch Chat Support

Hello -

 

I'm the IT Coordinator for Explore Academy in Albuquerque, and have admin rights on our instance of PowerSchool. 

 

I'd like to get help with another problem, but when I click "Launch Chat Support" in PowerSchool Community, I'm getting the message "Hmm, it looks like you don't have access to this resource".  Please advise.

1 Reply
NinaRi
Community Support Expert
Community Support Expert

Hello @NewellR,

 

Thank you for reaching out in the PowerSchool Community! We sent you a private message regarding this issue. We will continue to follow up with you in the private message. 


Nina R.
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