Journeyman
Unable to Access Support as a New Customer
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08-28-2023
09:41 AM
Unable to Access Support as a New Customer
We are unable to access chat support or enter a case through the help functions. We are new to power school.
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08-29-2023
01:27 PM
Hi @jfleig
Are you able to SSO into the Community from the product site? Please refer to this article: Getting-Started-with-Curriculum-amp-Instruction-Customers and let us know if you are able to access the case portal and submit a ticket.
Jyotishka B.
Community Moderator
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Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
