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Trouble with user account on PowerSource - trying to set up a new technical contact

Midge
PowerSchool Mentor
PowerSchool Mentor

Trouble with user account on PowerSource - trying to set up a new technical contact

I have created an account for a new person on PowerSource, because I need to make them a technical contact. They responded to the Activation yesterday and can log in, but the PowerSource Account Management screen still shows them as not Activated, so I can't designate them yet as a Technical Contact. Please assist.

Midge Stocker
Evanston Township High School District 202
1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @Midge,

 

I am happy to help you with this. I will reach out through a case to collect private information.


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Cindy
PowerSchool Community Support