Trouble logging in

[JSKile72]

Try logging in to fill out application and won’t send an email to reset password

[KritiS]

Hi @JSKile72 

Welcome to the PowerSchool Community!

We recommend following the steps below to reset your password: 

• In the Menu section, click I forgot my Username or Password.
• Then enter the email address associated with your candidate account.

Note, you will want to make sure you are entering the email that is associated with your account to receive a password reset link.  If you enter an alternate email, the system will not send the password reset email.  

[pbarton9968]

I have tried this multiple times and still have not received the email. 

[NinaRi]

Hi @pbarton9968,

Can you confirm that the email is also not in your junk, spam, or trash folders? This way we can take a closer look into this issue for you.