Submissions

[spearson1]

In Schoology ( Schoology Basic Support )on my student's iPads, when they go to submit an assignment, the submission box cuts off to where they can't click to upload their assignment. Any ideas on how to fix this issue? I've tried to have students rotate their device and they did not work. 

[ParitoshT]

Hi @spearson1,

Good Day! I am sorry to hear that your students are facing inconvenience due to this issue.

This is a known issue in the system and our development team is working on resolving this issue. I recommend working with the Schoology support contacts in your school district who should be able to create a support case with the Schoology team on your behalf. They can look at your setup while accessing your site and guide you with a potential workaround (if any) meanwhile. Additionally, you will be able to get regular updates on the resolution of this issue through your support case.

ParitoshT

Community Moderator