Hi @350838
We recommend making sure that you are using the correct App. If you are using Android, then please make sure to use Android 6.0 and up.
In case you are still facing issues while trying to login then we recommend reaching out to your district for further assistance.
KritiS
Community Moderator
Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
