Session Timing Out on PowerTeacherPro


Session Timing Out on PowerTeacherPro

I am trying to adjust term grades on PowerTeacher Pro. When I log onto PowerTeacher Pro I get the message:


"Your session has timed out. Please click to refresh your session."


I cannot get onto PowerTeacher Pro at all. I have tried refreshing the browser, clearing my cache, etc.

2 Replies
Community Knowledge Manager
Community Knowledge Manager

Hi @kaufman_s


This can happen if one or more of the sections where the teacher is the lead teacher has the wrong TeacherId or SchoolID.


We recommend you check that all the Sections have the correct TeacherID and SchoolID and correct any IDs that are incorrect. 

Let us know in case of further queries.

Saffiya Tasneem
Community Moderator

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If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!

This worked perfectly! Thank you!

Tracie Winslow
Data and Learning Systems Administrator
Lincoln Public Schools
Lincoln, Massachusetts