Page Header Misspelling

christiegera
Recruit

Page Header Misspelling

image.png

 

There's a misspelling in the header of the School Information page. 

5 Replies
SAFFIYAT
Community Moderator
Community Moderator

Hi @christiegera

Please let us know where you are seeing this. Additionally, could you kindly send us a screenshot of this entire page without any Personally Identifiable Information (PII) Data like name, address, contact number, or email address?



Saffiya Tasneem
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
christiegera
Recruit

When you select the School Information tab, the browser's page title contains the misspelling. 

 

christiegera_0-1656598113374.png

 

SAFFIYAT
Community Moderator
Community Moderator

Hi @christiegera 

Thank you for the follow-up!

We recommend you try clearing the cache and cookies then try logging in using another browser or an incognito tab. In case you still continue seeing the same, you can reach out to the school or district directly who should be able to reach out to the PowerSchool SIS Support team on your behalf and help resolve the same.



Saffiya Tasneem
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
christiegera
Recruit

Yeah, I'm definitely still seeing it on multiple devices that I've never used to login to Powerschool. 

CindyM8
Expert

Your page is customized. That is not the PS stock School Information page. Is there a misspelling in one of the custom pages?


CM