Onboarding checklist not working

OwenH
Journeyman

Onboarding checklist not working

We are trying to onboard our first applicants through TalentEd and the checklists we assigned are not showing up for the applicants to complete.  

 

Thank you,

Owen

5 Replies
erinhawkins
PowerSchool Team
PowerSchool Team

@OwenH 

 

Thanks for reaching out via the PowerSchool Community. It sounds like it might be a caching issue, so Erik Karlsson said he'd reach out to you directly to help.

 

You should be hearing from him shortly!

ayazdanahmed
Journeyman

We are experiencing the same, link isn't working, and when it is, the applicant can't see the assigned checklist. Can you please help us resolve asap? Thank you so much!

NinaRi
Community Support Expert
Community Support Expert

Hello @ayazdanahmed,

 

Thank you for reaching out in the PowerSchool Community! We see that you have a case open with the PowerSchool Support Team.  In this case, we recommend you continue to work with support since they have more detailed information and can review your data to determine the root cause. 

 

If you are not receiving updates in your case, please let us know. We will be more than happy to assist you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
cynthiaringler
Hobbyist

 Our LEA is also experiencing the issue with the Onboarding piece- candidates are not receiving the checklist that is clicked. 

KritiS
Community Support Expert
Community Support Expert

Hi @cynthiaringler


You would need to have the email enabled for users to get the message.

 

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KritiS
Community Moderator

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