NAVIANCE - "NULL NULL" for letter of recommendation submission

linah84
Padawan

NAVIANCE - "NULL NULL" for letter of recommendation submission

When I request a letter of recommendation from a teacher, it AUTOMATICALLY says "null null" instead of the teacher's name after request. usually, it says submitted by (teacher's names) 

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1 Reply
ParitoshT
Community Support Expert
Community Support Expert

Hi @linah84,

 

I am sorry to hear that you are facing an issue with your LOR submission. In order to troubleshoot this issue further we will have to take a look at your account and site configurations and I recommend reaching out to your teacher who can connect with the Naviance team through a support case. 

 

ParitoshT

Community Moderator