My internet IP seems blocked by schoology

[Zendric]

Whenever my son tries to access schoology on his pc, my pc and his iPad. He kept on getting 403 error.. it stated permission blocked. When I tried using my mobile internet, everything seems to work just fine. This is why guess is that our IP got blocked.

Is there a way to get it unblocked because my son need to use schoology for school

[Reshma]

Hi @Zendric,

You should be able to work with your internet service provider and/or school to troubleshoot the issue further.  If this is a Schoology issue, then the school will be able to reach out to us through a case so that we can resolve this issue for you.