Locked Out of Applying for a Position

Shahann
Journeyman

Locked Out of Applying for a Position

I am locked out of applying for a position.  I get the following message:

 

 

"We're Sorry

 

Alert

 

An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system.  Please login again, and try your task again.  We apologize for the inconvenience."

 

I cannot find a phone number to call to talk to a human.  The site takes me to this page.  I cannot long in to chat for support.

 

I cannot check on my application.

 

I never had problems applying for a position in another district.  When I changed to submit an application for my local district I received an e-mail saying that my application was submitted.  I cannot check on my application.  

 

The only tabs available on the school site where jobs are posted are "Job Listings" and "Help".  The "Help" tab does not give me any options to interact.  Please help.  I am job hunting!

 

1 Solution
MuskanS
Community Support Expert
Community Support Expert

Hi! @Shahann,

 

A few common reasons that may be causing hindrance when trying to log into your Hire account include the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

 

It's also helpful to make sure that you don't have multiple accounts registered and that you are using the correct email when trying to log in.

 

If none of the above suggestions work, I recommend resetting your account password and ensuring that you are using the same e-mail address that was used to create your Hire account when requesting a password reset link.

 

 


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator

View solution in original post

12 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi! @Shahann,

 

I am happy to help you log in to apply for a position.  To help me better assist you, can you please share the link to the portal where you are applying?


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
Shahann
Journeyman
Shahann
Journeyman

Spoiler
I transferred my account from:



https://cantonlocal.tedk12.com/hire/index.aspx



I can no longer log into there either.
MuskanS
Community Support Expert
Community Support Expert

Hi! @Shahann,

 

A few common reasons that may be causing hindrance when trying to log into your Hire account include the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

 

It's also helpful to make sure that you don't have multiple accounts registered and that you are using the correct email when trying to log in.

 

If none of the above suggestions work, I recommend resetting your account password and ensuring that you are using the same e-mail address that was used to create your Hire account when requesting a password reset link.

 

 


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator

View solution in original post

Shahann
Journeyman

Thank you!  It works now.  

Lisa979
New Member

Waiting to recover threw email and have not received it. pls someone help
Reshma
Community Support Expert
Community Support Expert

Hi @Lisa979,

 

To assist you better in PowerSchool Community, would you please share more details on the issue you are having with emails?



Reshma
PowerSchool Community Support Expert

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Shahann
Journeyman

Padawan was able to help me.  You may want to message Padawan.

Good luck.  I hope this helps.

amymccann513
Rookie

Hello, I am having the same problem. I'm locked out when I try to sign in. I keep getting an error message the same one as this person is getting. I reset my password and that didn't work. Still having the same problem. What can I do to fix this problem and apply for a position? 

 

Amy 

MuskanS
Community Support Expert
Community Support Expert

Hi! @amymccann513,

 

I am happy to help you log in to apply for a position.  To help me better assist you, can you please share the link to the portal where you are applying?

 

 


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
amymccann513
Rookie

Hello the link is https://jessieville.tedk12.com/hire/index.aspx you go there it shows a list of jobs and click on apply then you have to sign in and I cannot sign in. It comes up as an error every time. I've changed my password several times and it still won't let me sign in and/or apply for the position. 

 

Amy

BishalG
Community Support Expert
Community Support Expert

Hi @amymccann513,

If you have tried the troubleshooting steps provided above, we need to take a closer look at your account to determine the cause of the issue.  Please create a case with the Unified Talent Applicant Support team by following this direct link.



Bishal G.
PowerSchool Community Support Expert
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