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syedashampa

Image doesn't show up (Urgent)

syedashampa
Apprentice
‎08-09-2022 10:31 PM
‎08-09-2022 10:31 PM

Image doesn't show up (Urgent)

Hi, Image is not showing up for any of the parts of PowerSchool, one of the examples is Daily Bulletin. 

It shows the Image was uploaded successfully after that no image was displayed. 

Please check on the issue ASAP..

syedashampa_0-1660109470540.png

 

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3 Replies
ItsOnlyDoug
PowerSchool Mentor
PowerSchool Mentor
‎08-10-2022 10:44 AM
‎08-10-2022 10:44 AM

Where are you uploading the file from and what format is it? 



Doug Skinner

District Instructional Data Officer
Gateway Regional School District



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syedashampa
Apprentice
‎09-08-2022 09:49 PM
‎09-08-2022 09:49 PM

In the whole PS account, all images are unable to display.

Before it was okay. If I am not mistaken, there are some upgrades that happened back in August and causes no image to be displaying.

Please arrange a call back ASAP so that issue can be rectified immediately.


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Reshma
Community Support Expert
Community Support Expert
‎09-09-2022 02:39 PM
In response to syedashampa
‎09-09-2022 02:39 PM

Hi @syedashampa,

 

We would need to take a closer look at the issue you are experiencing with images not loading to troubleshoot the cause.  Technical Contacts within your School District who should have the access to create a ticket with the PowerSchool Support team on urgent issues.  Please reach out to the Technical Contacts within your school district who should be able to assist you further by contacting PowerSchool Support. 



Reshma
PowerSchool Community Support Expert

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