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CoachBeth

Hmm, it looks like you don't have access to this resource

CoachBeth
Rookie
‎02-14-2022 02:18 PM
‎02-14-2022 02:18 PM

Hmm, it looks like you don't have access to this resource

I am the admin on the account for a district but am unable to use any of the support options. How do I get access to the support?

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7 Replies
TerrieRhodes
New Member
‎02-14-2022 02:29 PM
‎02-14-2022 02:29 PM

We have the same issue and we cannot reach ANYONE over there for help.    

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CoachBeth
Rookie
‎02-14-2022 02:32 PM
‎02-14-2022 02:32 PM

I have been a member of the PowerSchool Community since October 2021, but have never been able to access support.

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NinaRi
Veteran
‎02-15-2022 08:43 AM
In response to CoachBeth
‎02-15-2022 08:43 AM

Hi @CoachBeth,

 

Thank you for reaching out in the PowerSchool Community! We have created a ticket on your behalf. We will follow up with you in the ticket with your community level access. 

 


Nina R.
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ShirleyM1
Hobbyist
‎02-15-2022 12:03 PM
‎02-15-2022 12:03 PM

I just got this message and I am the Admin PowerSchool for my district.,  

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NinaRi
Veteran
‎02-15-2022 12:09 PM
In response to ShirleyM1
‎02-15-2022 12:09 PM

Hello @ShirleyM1,

 

Can you please let us know which link or area that you are trying to access when you recieve that message? This way we can take a closer look at your level of access for that resource.  Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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ShirleyM1
Hobbyist
‎02-15-2022 12:32 PM
‎02-15-2022 12:32 PM

ShirleyM1_0-1644957103325.png

The above listed items

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NinaRi
Veteran
‎02-16-2022 07:27 AM
In response to ShirleyM1
‎02-16-2022 07:27 AM

Hi @ShirleyM1,

 

Thank you for providing me with this information. It appears this form is available for Enrollment Express customers.  If your school or district utilizies Enrollment Express, you should be able to access the documentation.  

 

If your school or district does not utilize Enrollment Express, you will not be able to access the documentation.  

 

 

 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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