Hmm, it looks like you don't have access to this resource

[Goldleaf]

Hi,

Just created my support account and getting this message when I try to launch chat. Any suggestions?

[NinaRi]

Hi @Goldleaf,

Thank you for reaching out in the PowerSchool Community! We created a case on your behalf and will follow up with you in the case about your access levels. Thank you.

[Goldleaf]

Hi NinaRi,

Thank you for asking. Not resolved as yet.

Regards,

Peter

[NinaRi]

Hello @Goldleaf,

We created a case on your behalf and reached out to the appropriate teams to further investigate this issue.  We will continue to follow up with you in the case.  If you are not receiving case updates and notifcations, please let us know.  We can take a closer look to ensure you are receiving notifications. 

Thank you for your patience while we continue to work towards a resolution.

[Goldleaf]

OK, merci.😀