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Rodolfo2057

Hi! I am having trouble logging into my account

Rodolfo2057
New Member
‎10-31-2023 01:59 PM
‎10-31-2023 01:59 PM

Hi! I am having trouble logging into my account

I can't log in to my account and it sends me this message:

 

"The account you are trying to access is in a deactivated education center. Please contact your Schoology administrator for assistance."

 

I don't know how to solve it, I would be grateful if you could give me a hand with this problem.

 

Thank you!

Rodolfo2057_0-1698785880908.png

 

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1 Reply
KritiS
Community Support Expert
Community Support Expert
‎11-01-2023 01:19 PM
‎11-01-2023 01:19 PM

Hi @Rodolfo2057 


If you were accessing Schoology as a basic user, the access ended on October 1, 2023. We shared this communication a year in advance with users so there was time to download content. We also posted it on our PowerSchool website and here in the PowerSchool Community. I recommend viewing the announcement to learn more.
At this time, we're not able to provide access to closed accounts in Schoology.



KritiS
Community Moderator

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