Health office visits

[scrossley]

Hello! Is anyone else finding the health office visits to be less user friendly with each update? Our charting is becoming more time consuming with so much extra scrolling and clicking. It's also so much more difficult to access the data, also due to scrolling and clicking. I'm not sure how to report this. The screen has started to jump to the bottom of the page after the most recent update, and we have to scroll up each time we switch tabs. Our immunizations show non-compliant when they are compliant and these should be standard so I'm wondering if all schools in this state are having the same issues. Also our previous software allowed us to access previous visits quickly in a history section, so we didn't have to either pull the report or keep a paper record. These seems like a lot of extra steps we are taking. Any tips? Thanks!

[Reshma]

Hi @scrossley,

Thank you for sharing your feedback in PowerSchool Community.  I am sorry to hear that you feel this way.

We have tried to enhance the health office visits to place more features available to our customers.  You can submit an enhancement request on having the ability to switch tabs according to requirements through PowerSchool Ideas Portal and we recommend upvoting the idea if you would like to see this functionality with the product in the future.  We have a few resources to understand more about PowerSchool Ideas Portal:

• Submitting an Enhancement Request in the Community 
• PowerSchool Ideas Portal FAQs 

If you are seeing immunizations show non-compliant when they are compliant, we would want to take a closer look at the setup for troubleshooting the issue.  We recommend reaching out to your Designated Support Contact within the school district to get connected with the PowerSchool SIS Support team.

[jrezek]

I agree I just met with my head nurse and they are not happy with the reporting of student data. It seems you need to go to edit on the student to see the details. Not user friendly at all. 

[ParitoshT]

Hi @jrezek,

Thank you for sharing your feedback in the PowerSchool Community. There is a feature request on this topic in the Ideas Portal to report the feedback on the Office Visit grid screen for students. You can vote or comment on the idea in the PowerSchool Ideas Portal. You will want to enter the idea ID, SIS -I-12426, in the Search Ideas field at the top left of the page.

Paritosh Tyagi
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

[LoriG3]

 Health, Office Visits   My nurse wants to know how to add more characters to the Assessment notes and Visit outcome notes?  She is not able to add all the notes she needs to before running out of characters.  Please advise.

[KritiS]

Hi @LoriG3

The feature to add more characters to the Assessment notes and Visit outcome notes is currently not built in PowerSchool SIS. However, this would be a great Enhancement Request!

You can log this as an Enhancement Request on PowerSchool Ideas Portal so that the product team can take a look at this. This article should walk you through how to raise an Enhancement Request.

[leanne_wolgemuth]

PowerSchool would be very wise to contract with a school nurse in every state for guidance on providing a more user friendly experience.  We run into constant road blocks as the developers seem to be unaware on how a nurse uses these fields and also all of the state requirements.  There are so many limitations in this product.

[NinaRi]

Hello @leanne_wolgemuth,

Thank you for your feedback. In order to best assist you, can you please provide us with some more detailed information on what limitations you are experiencing with the PowerSchool SIS product.   For example, how would you like to use the fields , what would make the product more user-friendly for your needs? This way we can review this informaton to determine if some of the functionality exists, or if there are already existiting feature ideas in progress. If not, we can share your feedback with the product teaam for further review. 

Please let us know if you have any more questions.  We will be happy to assist you!

[leanne_wolgemuth]

More documentation on the Enhanced health module.  Screenings and Grade Level Certifications do not adequately capture needed for state requirements.  I am working with our PS reps to have this addressed.  While I understand the enormity of PS SIS, if you are offering health modules to customers then state requirements should be available.  

[NinaRi]

Hello @ leanne_wolgemuth,

Thank you for your feedback. We have shared this information with our internal team for further review.  In the meantime, as others have suggested, we encourage you to submit enhancement requests using our Feature Ideas Portal here.  This way other members can also provide a vote and support your idea to give it more visibility.  Please let us know if you have any more questions.  We will be happy to assist you!