Growth Screening Notification Letter

prickard
Apprentice

Growth Screening Notification Letter

I have input my heights and weights but I cannot generate the growth letters under the state reporting. We have 3 schools under PS and only one school is able to create these letters. Any advice welcome.

2 Replies
KritiS
Community Support Expert
Community Support Expert

Hi @prickard 

 

We recommend reaching out to the Technical Contact of your district who should be able to connect with the PowerSchool SIS Support Team on your behalf. The Support Team would be able to take a closer look at the letter, gather more information and rectify the reason for not generating the growth letters along with the troubleshooting steps.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
rgattuso
PowerSchool Champion
PowerSchool Champion

Hey prickard,

It could have to do with your nurse's permissions.  I had one nurse able to do it, but not the other three.  Check the security group AND enterprise access permissions and compare your personnel.  This is how we were able to get them all access.  

Thanks,

Rachel