Google Assignments not creating an entry in Schoology

lwestmoreland
New Member

Google Assignments not creating an entry in Schoology

Following the directions found in Schoology, I create a Google assignment within Schoology, successfully link to my Google Account.  The assignment is created in Google drive successfully, but no entry appears in schoology where I initiated the assignment creation.  I've tried creating Google assignments in multiple classes and in multiple areas without any luck.  Unsure what I am missing here.

3 Replies
KritiS
Community Support Expert
Community Support Expert

Hi @lwestmoreland

 

I will be happy to take look into this!

 

Would you please share with us the exact steps which you are taking while trying to create a Google assignment within Schoology?

 

Would you please try clearing the cache and cookies? And also try replicating the issue on a different browser. Please also make sure to recheck your google drive connection



KritiS
Community Moderator

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nononono
New Member

I have had the same problems. Any news on how to fix this?

KritiS
Community Support Expert
Community Support Expert

Hi @nononono

 

We would need to take a closer look at your assignments, and in order to protect your data privacy, we recommend reaching out to the Technical Contact of your district who should be able to connect with the PowerSchool Support Team on your behalf. The Support Team would be able to take a closer look at your records and assist you further in resolving the issue.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!