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monroe57

Getting "Hmm, it looks like you don't have access to this resource" message

monroe57
Rookie
‎02-08-2022 12:49 PM
‎02-08-2022 12:49 PM

Getting "Hmm, it looks like you don't have access to this resource" message

I am the primary system manager for our powerschools account and I want to look at the Employee Experience User Guide but when I click the link I get the message above. How can I gain access to this? I need to view it before I release it on my employees.

 

Thank you,

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3 Replies
NinaRi
Veteran
‎02-09-2022 08:28 AM
‎02-09-2022 08:28 AM

Hi @monroe57,

 

Thank you for reaching out in the PowerSchool Community!  We've created a case on your behalf, and will follow up with you in the case about your community access.  

 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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monroe57
Rookie
‎03-24-2022 12:17 PM
In response to NinaRi
‎03-24-2022 12:17 PM

I am still getting the message that I do not have access to this resource.

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NinaRi
Veteran
‎03-24-2022 12:24 PM
In response to monroe57
‎03-24-2022 12:24 PM

Hello @monroe57,

 

Thank you for reaching out in the PowerSchool Community!  We will send you a follow-up in a private message to provide more information on your access level. 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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